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脳Designation: Dealer Sales Manager (DSM)
v Purpose of the Job:
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Responsible for client acquisition in
Commercial, Corporate, Enterprise and individual in a designated geography.
v Key Responsibilities:
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Responsible for an area annual booking/revenue
quota with significant growth in subsequent years.
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Needs to divide his monthly targets into weekly
targets.
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Meeting with financer once in a week.
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Every morning he should meet and plan with his
executive for whole day activities.
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He should plan, implement and monitor his
executive and targets properly.
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DSM must prepare daily schedule for himself as
well as schedule of new joinees training.
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Keeping the market share constant and ways to
increase the same.
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Retention of old customer are must.
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Managing the team with all updated information鈥檚
about the product.
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Revenue generation as per the target given
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Cross selling.
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Weekly review and training of products to be
given to Sales Executive and also harness their skills for selling.
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Each and every DSM should have computer
knowledge.
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Always have Product comparison chart with
various competition products.
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Keeping track on losing customers with adequate
reason.
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Approaching old customers or competitors
customer. (always with new strategy)
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Any new development in the given area must be
reported to the management.
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Preparing MIS on all the reports prepared by
DSE.
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Preparing strategy for monthly target.
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Planning monthly activities (product demos, road
shows, customer & financers meeting etc.)
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Prepare DRCD
meeting reports.
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Monthly review for achievement of various
product targets of the entire team.
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Prepare and highlight reports on KPA (Key
Performance Area).
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Look after cash & cheque transaction of
customers through sales executive.
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Facilitating the sales and sales kit (product
broachers, comparison chart) training to the executives.
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DSM should randomly check DSE鈥檚 all category
customers. Get regular feedback from all customers to maintain and improve
customer relationship.
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A constant improvement in sales strategies as
per the demand of advance technology.
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The team must be divided in such a way that
entire market must get covered. Each and every pocket to be taken care within
its respective geography.
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Responsible for team鈥檚 compatibility in
technical knowledge, constant up gradation in latest technologies.
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DSM must have knowledge of finance, RTO,
insurance.
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Knowledge of competition鈥檚 products.
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Visit to C1 or C2 customer with Sales executive
if there is any problem and close the sales process.
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Require to achieve his own, monthly, quarter,
half yearly, yearly targets.
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Any requirement asked by Tata Motors has be
fulfilled by DSM.
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Purchase order has to be duly fulfilled by
customer and sales executive.
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Customer
Orientation
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Selling
Skill
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Result
Orientation
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Initiative
& Objection handling
Good communication & Negotiation skills
BBA, MBA, BSC, BCOM, BE/B.TECH Automobile Engineering